The Unicorn Club membership benefits
52 weekly lessons, with the opportunity to reschedule up to 10 sessions. Your weekly slot is reserved for you. £50 of Ride High Equestrian Centre vouchers which you can spend on any of our services or you can give to someone else (Please note, these vouchers cannot be used to offset the cost of membership). 10% discount on all other bookings with us. Access to members only experiences and preferential member rates on our special events programme. You will also receive a Membership Card, a Unicorn Club t-shirt and regular e-newsletters.
How it works
Payment is by monthly subscription. Alternatively, an annual lump sum payment can be made in advance and this enables you to enjoy a further benefit of an extra month’s membership completely free.
Subscription payments are taken in advance either monthly by Direct Debit or, in the case of an annual payment, by credit or debit card. The first direct debit will be taken on the 1st of the month after you sign up if you sign up by the end of business on 18th of the month. In the case that you sign up after 18th of the month, payments for the period up to the following 1st of the month will be payable pro-rata via credit or debit card. Reception will advise on the prorata amount. A £5 per month saving applies to each of two or more memberships from the same household (for example two Unicorn memberships would cost £200 per month rather than £210).
Cooling off period
You will have 14 days from the day after signing the membership forms in which to cancel your membership with no cost. After this you will be sent a membership pack with your membership card, gift voucher and t-shirt.
Weekly lessons & cancellations
As part of your membership you are entitled to receive 52 thirty-minute lessons a year. In the event you are unable to attend your scheduled lesson, we will work with you to reschedule, as long as you give us at least 48 hours’ notice. If 48 hours’ notice is not provided, that lesson will be lost and cannot be rescheduled. Your lesson is specific to you and your development and is therefore non-transferrable. Each weekly lesson can only be rescheduled once and needs to be rebooked at the time of rescheduling and taken within a maximum period of three months otherwise that lesson will be forfeited. A maximum of six lessons can be taken in any 30-day period. Up to 2 lessons can be rescheduled beyond the end date of your annual membership. Bookings can only be rescheduled to another lesson of 30 minutes at the same level or as deemed suitable by the Ride High Equestrian Centre team in order to ensure groups are made up of riders of similar ability. Cancelled, lost or forfeited lessons cannot be accrued, refunded or transferred to another person. Horse riding is an outdoor activity that continues in all weathers, year-round. In the event that the site is unsafe or on the rare occasion that we have to cancel a lesson for another reason beyond our reasonable control, horse knowledge and care sessions or a special event will be provided as an alternative. We will endeavour to give you notice of this change whenever possible. Where your usual lesson falls on a day that we are closed (such as Christmas Day), we will provide additional sessions within our timetable so you can ride at another convenient time.
Membership includes the exclusive opportunity to book Unicorn Club activities. These will be run periodically through the year and will only be available to members. The details for these will be published via enewsletters and on our noticeboard in Reception. The gift vouchers given as part of the membership will be sent to you 14 days after your sign-up date. The vouchers will be valid for one year from the date on which we send them to you. The gift vouchers cannot be used to offset the cost of the membership, they can be used as payment towards all other services we offer and can be used after your membership 10% discount has been applied. The vouchers can be given as a gift to someone else. Your membership discount of 10% will not apply to vouchers given to someone else who is not a Unicorn Club Member.
Membership is for a minimum period of 12 months from the membership start date. A minimum of 12 monthly payments are required before this contract may be terminated. Ride High Equestrian Centre understands that a change in circumstances can lead to hardship or an inability to ride for health reasons. In the event that such circumstances arise, please apply for a cancellation in writing to firstname.lastname@example.org and a member of the management team will contact you to discuss further. Any applications under these circumstances will be treated in confidence and your personal data will be managed in accordance with our Data Protection Policy which is available on our website. The Ride High Equestrian Centre reserves the right to refuse or cancel individual membership at any time. All members are required to adhere to the Ride High Equestrian Centre Health and Safety Policy, Riders’ Code of Conduct and other relevant policies as advised, and membership may be cancelled by the Ride High Equestrian Centre in the event that such policies and codes of conduct are disregarded.