Is the Ride High Equestrian Centre closing during the second national lockdown?
Following the Government announcement on Saturday 31st October regarding a second lockdown, the Ride High Equestrian Centre will be closed to commercial clients from Thursday 5th November (00:01hrs) to Wednesday 2nd December inclusive.
Only ‘support groups’ i.e. Ride High charity members can continue to access services at the centre. Liveries and loaners will also still be allowed to look after and ride their horses (at pre scheduled times).
I have a booking during lockdown – how do I cancel it?
If you have bookings please DO NOT cancel them on online on EC Pro as you risk losing your credit. Please email email@example.com with a note of the lessons you need to cancel and we will do that for you and issue a credit to your EC Pro account. We will be adding slots for January to help accommodate cancellations and these will be available to book later in the month. Direct Debits for our Pegasus and Unicorn members for November have already been received so we will cancel December payments. If you have any questions regarding cancellations and bookings please contact Reception at firstname.lastname@example.org or 01908 666434.
I have a livery/loan horse at the centre – can I still visit to look after it?
Liveries and loaners will still be allowed to look after and ride their horses at pre scheduled times. Time slots have been allocated for visits to adhere to health and safety guidelines we have in place on site.
Can I still volunteer at Ride High?
We are asking volunteers who help with the horses not to come in during lockdown. We will contact our regular volunteers when we are able to have them back on site.
We do have some voluntary opportunities for individuals 18+ but these are to help with maintenance. For information please email email@example.com.
Will you be running any activities at Christmas?
We hope to be able to run some activities at Christmas but it is dependent on lockdown and whether further restrictions are imposed after it ends. We will provide an update as soon as possible.
Will Ride High survive this crisis?
As with the first lockdown, we are taking sensible measures to safeguard the future of the organisation. We are very committed to the work we do with charity children and our equestrian centre clients and are optimistic that we can weather this storm.
Are you keeping all the horses?
Yes. The horses will continue to be looked after by a reduced by dedicated team.
How will I get information about Ride High?
We will update this website and we will also be posting on our Facebook and Twitter pages.
Can we come and see the horses?
In order to adhere to government guidance we are asking you not to come onto the site for the time being – unless you are a member of one of the ‘Supported Groups’ mentioned above. We will review the situation regularly but this won’t change until lockdown ends and future restrictions are reviewed.
Are you running a programme at the centre for the Ride High charity children?
Under government guidelines Ride High can remain open to support the charity members so the programme can continue.