Ride High Equestrian Centre - Horse Riding in Milton Keynes | Data Protection at the Ride High Equestrian Centre in Milton Keynes. Horse Ridding at it's best
Horse Riding at the Ride High Equestrian Center in Milton Keynes. If you are looking for the best horse riding lessons or stable management lessons in Milton Keynes look no further. Whether you want to learn to ride, enjoy some quiet time with a pony, go for a hack, set up a memorable children's pony party or host a corporate event using horses we will do our best to provide you with an experience that is second to none. We offer adult and children horse riding lessons and cater for all ability's. Come a visit us at our beautiful green site in the heart of Milton Keynes.
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Privacy Policy

 

 

What Information we hold and why

 

Clients

We will hold your personal details that comprise your name, address, date of birth, email contact details, telephone number, height, weight, emergency contact details, medical conditions and signature. We do this so we can contact you with details of your bookings, match you to suitable horses or ponies for your experience and look after you safely in accordance with our values and insurance policy.   If you have given us permission, we will also inform you of special offers, news and events.

If you are a member of our Pegasus Club, we will also hold your payment details and process them in line with your contract in order to manage your membership.

 

Employees

We will hold your personal details that comprise your name, address, date of birth, email contact details, telephone number, emergency contact details, medical conditions, signature, National Insurance number, HMRC arrangements and bank details in accordance with your contract.

We will also hold details of your training records in order to manage your development and comply with our insurance policy.  We may share this with 3rd parties in order to meet our regulatory and legislative requirements and in order to evidence the provision of suitably qualified staff.

 

Freelance associates, Contractors and sub-contractors

We will hold your personal details that comprise your name, address, date of birth, email contact details, telephone number, emergency contact details, medical conditions, signature, and bank details in accordance with your contract and/or work agreement.

We will also hold details of your training records, where relevant, in order to comply with our insurance policy and quality assure our freelance associates.   We may share this information with 3rd parties in order to meet our regulatory and legislative requirements and in order to evidence the provision of suitably qualified staff.

 

Volunteers

We will hold your personal details that comprise your name, address, date of birth, email contact details, telephone number, height, weight, emergency contact details, medical conditions and signature.    We do this so we can contact you in line with your volunteering arrangements and look after you safely in accordance with our values and insurance policy.   If you have given us permission, we will also inform you of special offers, news and events.

 

 

Who we share information with and why

 

  • The RHEC may be required to share information in specific cases where we are providing a direct service/contract, for example with our freelance associate instructors, or where we are required by law, for example employment law.
  • Where we engage a third party to deliver a service on our behalf, only required data will be shared. This will be in line with this policy and relevant data protection legislation

 

 

How long we keep your information for

We will keep safety related information, such as accident reports, for up to seven years, or in the event of such a report involving someone under the age of 18, for seven years after their 18th birthday.

We will keep employee information for up to seven years, where relevant to safety legislation, insurance or regulatory procedures.

 

 

What rights you have

As a data subject you have the right to ask for information held by the company at any time and withdraw consent.  We will consider each request in line with other statutory and regulatory obligations.

 

 

Complaints Procedure

If you are unhappy with any aspect of how your information has been collected and/or used, you can make a complaint to the Data Protection Officer.

 

 

Data Protection Officer Contact Details

Email: Joanna.falconer@ridehighequestriancentre.co.uk

Tel: 01908 666434

 

 

Reporting to the National Regulator

You can also report concerns to the national regulator, the Information Commissioner’s Office by phone on 0303 123 1113 or other contact details may be found at https://ico.org.uk/global/contact-us/